Customer Experience Solutions, e-Commerce and CRM Software
Business leaders today are laser focused on delivering seamless customer experiences. In order to be competitive in the experience economy, you must know how and where to listen to your customers. You need to manage your customer’s experience across all channels; because it may be your business, but it’s your customer’s experience that becomes the competitive differentiator.
SAP has mastered this by building best practices around customer experiences and put together a product suite to help your business excel at this as well. You can now create a seamless customer experience (CX) with cost effective, cloud-based technology that builds customers’ trust and loyalty.
A complete suite of industry-leading cloud solutions that delivers an end-to-end consumer journey
SAP Customer Cloud
SAP Marketing Cloud
SAP Commerce Cloud
SAP Sales Cloud
SAP Service Cloud
According to IDC survey, 39% rated understanding customer needs and meeting them in a timely and appropriate manner as one of their biggest challenges. Developing a customer experience strategy built on intelligent technologies can help you create and differentiate individual experiences for your customers.
SAP Customer Experience (SAP CX) solutions can help you attract and retain customers, while growing revenue!
Enable commerce everywhere to lead your market
SAP CX (SAP Hybris) helps you better manage all your organization’s relationships and interactions with customers and potential customers. Using customer relationship management (CRM) technology be equipped to create effortless, meaningful customer experiences.